Mastercard Partners with Q2 to Offer Debit & Credit Cards to Helix Customers

Synopsis-

“The Q2 and Mastercard partnership will integrate Mastercom, Mastercard’s dispute resolution service, with Q2’s existing dispute intake capabilities, Centrix, to deliver an efficient solution to manage disputes, helping financial institutions mitigate chargebacks.”

Q2 Holdings, which offers digital transformation solutions for banking and lending, has entered into a strategic partnership with Mastercard. This partnership enables FinTechs, financial institutions, and brands that utilize Helix’s cloud-native core to issue Mastercard prepaid and debit cards to their account holders.

Mastercom – A Dispute Resolution Service of Mastercard 

The Q2 and Mastercard partnership will integrate Mastercom, Mastercard’s dispute resolution service, with Q2’s existing dispute intake capabilities, Centrix, to deliver an efficient solution to manage disputes, helping financial institutions mitigate chargebacks.

Hunter Woolley, EVP, North American Business Development at Mastercard, said, “We’re thrilled to partner with Q2 to bring the power of Mastercard’s innovation and trust to Helix customers. We’ve spent decades building and evolving payment technology products and services designed to make transacting seamless, safe and secure. Through this partnership, we can help new partners bring those same solutions and standards to their own customers.”

Financial Institutions to Issue Mastercard-Powered Debit Cards 

Financial institutions that use the newly launched Q2 Fabric solution will be able to issue debit cards branded by Mastercard, thanks to a new partnership. Q2 Fabric enables banks and credit unions to launch their digital brands, grow their deposits, increase the profitability of their retail portfolios, adapt to changing customer expectations, and improve their ability to distribute services among other partners.

It combines digital banking with Helix, a cloud-based core and pre-integrated fintech ecosystem, to rapidly deliver digital solutions like savings and deposit accounts.

Ahon Sarkar, general manager of Helix by Q2, said, “Today’s consumers expect personalisation and optionality when it comes to their financial services products. This partnership will allow existing Mastercard clients to access the innovation Helix and Q2 have to offer, allowing them to build truly personalized banking products that differentiate their presence in the market and integrate seamlessly with their other offerings.”

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