Mastercard Partners with Q2 to Offer Debit & Credit Cards to Helix Customers

Synopsis-

“The Q2 and Mastercard partnership will integrate Mastercom, Mastercard’s dispute resolution service, with Q2’s existing dispute intake capabilities, Centrix, to deliver an efficient solution to manage disputes, helping financial institutions mitigate chargebacks.”

Q2 Holdings, which offers digital transformation solutions for banking and lending, has entered into a strategic partnership with Mastercard. This partnership enables FinTechs, financial institutions, and brands that utilize Helix’s cloud-native core to issue Mastercard prepaid and debit cards to their account holders.

Mastercom – A Dispute Resolution Service of Mastercard 

The Q2 and Mastercard partnership will integrate Mastercom, Mastercard’s dispute resolution service, with Q2’s existing dispute intake capabilities, Centrix, to deliver an efficient solution to manage disputes, helping financial institutions mitigate chargebacks.

Hunter Woolley, EVP, North American Business Development at Mastercard, stated, “We are thrilled to collaborate with Q2 to bring the power of Mastercard’s innovation and trust to Helix customers.” We’ve spent decades developing and evolving payment technology products and services that make transactions simple, safe, and secure. Through this collaboration, we can assist new partners in providing the same solutions and standards to their own customers.

Financial Institutions to Issue Mastercard-Powered Debit Cards 

A new partnership will allow financial institutions using the newly launched Q2 Fabric solution to issue Mastercard-branded debit cards. Q2 Fabric enables banks and credit unions to launch digital brands, grow deposits, increase retail portfolio profitability, adapt to changing customer expectations, and improve service distribution to other partners.

It combines digital banking with Helix, a cloud-based core and pre-integrated fintech ecosystem, to rapidly deliver digital solutions like savings and deposit accounts.

Ahon Sarkar, general manager of Helix by Q2, said, “Today’s consumers expect personalisation and optionality when it comes to their financial services products. This partnership will allow existing Mastercard clients to access the innovation Helix and Q2 have to offer, allowing them to build truly personalized banking products that differentiate their presence in the market and integrate seamlessly with their other offerings.”

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